Last updated December 18, 2024
This Privacy Notice for
Island 3D Printing
('we',
'us', or 'our'), describes how and why we might access, collect, store, use,
and/or share ('process') your
personal information when you use our services ('Services'),
including when you:
- Visit our website at https://island3dprinting.com.au, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this
Privacy Notice will help you understand your privacy rights and
choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our
policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us
at
contact@island3dprinting.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the
Services, the choices you make, and the products and features you
use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered
'special' or 'sensitive'
in certain jurisdictions, for example your racial or ethnic
origins, sexual orientation, and religious beliefs.
We do not process sensitive
personal information.
Do we collect any information from third parties?
We do not collect any
information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other
purposes with your consent. We process your information only when
we have a valid legal reason to do so. Learn more
about how we process your information.
In what situations and with which
parties do we share personal
information?
We may share information in specific situations and with specific
third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have
adequate organisational
and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other
unauthorised
third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn
more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by
submitting a data subject access request, or by contacting us. We will
consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to
us.
We collect personal information that you voluntarily provide to
us when you
register on the Services, express an interest in obtaining information about us or our
products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of
your interactions with us and the Services, the choices you
make, and the products and features you use. The personal
information we collect may include the following:
- names
- email addresses
- phone numbers
- mailing addresses
- billing addresses
- debit/credit card numbers
- contact or authentication data
- contact preferences
Sensitive Information.
We do not process sensitive
information.
Payment Data. We may collect data necessary to
process your payment if you choose to make purchases, such as
your payment instrument number, and the security code associated
with your payment instrument. All payment data is handled and
stored by
Stripe. You may find their privacy notice link(s) here:
stripe.com/privacy.
Social Media Login Data. We may provide
you with the option to register with us using your existing
social media account details, like your Facebook, X, or other
social media account. If you choose to register in this way, we
will collect certain profile information about you from the
social media provider, as described in the section called
'HOW DO WE HANDLE YOUR SOCIAL LOGINS?'
below.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Google API
Our use of information received from Google APIs will adhere
to Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for
security and fraud prevention, and to comply with law.
We may also process your information for other
purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
In Short: We may share
information in
specific situations
described in this
section and/or with
the following
third parties.
We
may need to share your
personal information in
the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: If you
choose to
register
or log in
to our
Services
using a
social
media
account,
we may
have
access to
certain
information
about
you.
Our
Services
offer you
the ability
to register
and log in
using your
third-party
social media
account
details
(like your
Facebook or
X logins).
Where you
choose to do
this, we
will receive
certain
profile
information
about you
from your
social media
provider.
The profile
information
we receive
may vary
depending on
the social
media
provider
concerned,
but will
often
include your
name, email
address,
friends
list, and
profile
picture, as
well as
other
information
you choose
to make
public on
such a
social media
platform.
We will use
the
information
we receive
only for the
purposes
that are
described in
this Privacy
Notice or
that are
otherwise
made clear
to you on
the relevant
Services.
Please note
that we do
not control,
and are not
responsible
for, other
uses of your
personal
information
by your
third-party
social media
provider. We
recommend
that you
review their
privacy
notice to
understand
how they
collect,
use, and
share your
personal
information,
and how you
can set your
privacy
preferences
on their
sites and
apps.
5.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We keep
your
information
for as
long as
necessary
to
fulfil
the
purposes
outlined
in this
Privacy
Notice
unless
otherwise
required
by
law.
We will
only keep
your
personal
information
for as long
as it is
necessary
for the
purposes set
out in this
Privacy
Notice,
unless a
longer
retention
period is
required or
permitted by
law (such as
tax,
accounting,
or other
legal
requirements).
No purpose
in this
notice will
require us
keeping your
personal
information
for longer
than
the period
of time in
which users
have an
account with
us.
When we
have no
ongoing
legitimate
business
need to
process your
personal
information,
we will
either
delete or
anonymise
such
information,
or, if this
is not
possible
(for
example,
because your
personal
information
has been
stored in
backup
archives),
then we will
securely
store your
personal
information
and isolate
it from any
further
processing
until
deletion is
possible.
6.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We aim to
protect
your
personal
information
through a
system of
organisational
and
technical
security
measures.
We have
implemented
appropriate
and
reasonable
technical
and
organisational
security
measures
designed to
protect the
security of
any personal
information
we process.
However,
despite our
safeguards
and efforts
to secure
your
information,
no
electronic
transmission
over the
Internet or
information
storage
technology
can be
guaranteed
to be 100%
secure, so
we cannot
promise or
guarantee
that
hackers,
cybercriminals,
or other
unauthorised
third
parties will
not be able
to defeat
our security
and
improperly
collect,
access,
steal, or
modify your
information.
Although we
will do our
best to
protect your
personal
information,
transmission
of personal
information
to and from
our Services
is at your
own risk.
You should
only access
the Services
within a
secure
environment.
7.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do not
knowingly
collect
data from
or market
to
children
under 18
years of
age.
We do not
knowingly
collect,
solicit data
from, or
market to
children
under 18
years of
age, nor do
we knowingly
sell such
personal
information.
By using the
Services,
you
represent
that you are
at least 18
or that you
are the
parent or
guardian of
such a minor
and consent
to such
minor
dependent’s
use of the
Services. If
we learn
that
personal
information
from users
less than 18
years of age
has been
collected,
we will
deactivate
the account
and take
reasonable
measures to
promptly
delete such
data from
our records.
If you
become aware
of any data
we may have
collected
from
children
under age
18, please
contact us
at
contact@island3dprinting.com.au.
8.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short: You may
review,
change, or
terminate
your
account at
any time,
depending
on your
country,
province,
or state
of
residence.
Withdrawing
your
consent:
If we are
relying on
your consent
to process
your
personal
information,
which may be
express
and/or
implied
consent
depending on
the
applicable
law,
you have the
right to
withdraw
your consent
at any time.
You can
withdraw
your consent
at any time
by
contacting
us by using
the contact
details
provided in
the section
'HOW CAN
YOU
CONTACT US
ABOUT THIS
NOTICE?'
below.
However,
please note
that this will
not affect the
lawfulness of
the processing
before its
withdrawal
nor,
when
applicable law
allows,
will it affect
the processing
of your
personal
information
conducted in
reliance on
lawful
processing
grounds other
than
consent.
Account
Information
If you would
at any time
like to review
or change the
information in
your account
or terminate
your account,
you can:
- Log in to your account settings and update your user account.
Upon your
request to
terminate your
account, we
will
deactivate or
delete your
account and
information
from our
active
databases.
However, we
may retain
some
information in
our files to
prevent fraud,
troubleshoot
problems,
assist with
any
investigations,
enforce our
legal terms
and/or comply
with
applicable
legal
requirements.
If you have
questions or
comments about
your privacy
rights, you
may email us
at
contact@island3dprinting.com.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most web
browsers and
some mobile
operating
systems and
mobile
applications
include a
Do-Not-Track
('DNT') feature
or setting
you can
activate to
signal your
privacy
preference
not to have
data about
your online
browsing
activities
monitored
and
collected.
At this
stage, no
uniform
technology
standard for
recognising
and
implementing
DNT signals
has been
finalised. As such,
we do not
currently
respond to
DNT browser
signals or
any other
mechanism
that
automatically
communicates
your choice
not to be
tracked
online. If a
standard for
online
tracking is
adopted that
we must
follow in
the future,
we will
inform you
about that
practice in
a revised
version of
this Privacy
Notice.
10. DO
OTHER
REGIONS HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: You
may have
additional
rights based
on the
country you
reside
in.
Australia
We collect
and process
your personal
information
under the
obligations
and conditions
set by
Australia's
Privacy Act
1988
(Privacy
Act).
This Privacy
Notice
satisfies the
notice
requirements
defined in
the Privacy
Act, in
particular:
what personal
information we
collect from
you, from
which sources,
for which
purposes, and
other
recipients of
your personal
information.
If you do not
wish to
provide the
personal
information
necessary to
fulfil
their
applicable
purpose, it
may affect our
ability to
provide our
services, in
particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
At any time,
you have the
right to
request access
to or
correction of
your personal
information.
You can make
such a request
by contacting
us by using
the contact
details
provided in
the section
'HOW CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?'
If you
believe we are
unlawfully
processing
your personal
information,
you have the
right to
submit a
complaint
about
a breach of
the Australian
Privacy
Principles to
the
Office
of the
Australian
Information
Commissioner.
11.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes, we
will
update
this
notice as
necessary
to stay
compliant
with
relevant
laws.
We may
update this
Privacy
Notice from
time to
time. The
updated
version will
be indicated
by an
updated
'Revised'
date at the
top of this
Privacy
Notice. If
we make
material
changes to
this Privacy
Notice, we
may notify
you either
by
prominently
posting a
notice of
such changes
or by
directly
sending you
a
notification.
We encourage
you to
review this
Privacy
Notice
frequently
to be
informed of
how we are
protecting
your
information.
12.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If you have
questions or
comments
about this
notice, you
may
email
us at
contact@island3dprinting.com.au
or contact
us by
post
at:
Island
3D
Printing
PO Box
1281
LAUNCESTON,
Tasmania
7250
Australia
13.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Based on
the
applicable
laws of your
country, you
may
have the
right to
request
access
to the
personal
information
we
collect
from
you,
details
about
how we
have
processed
it,
correct
inaccuracies,
or
delete
your
personal
information.
You may
also
have the
right to
withdraw
your
consent
to our
processing
of your
personal
information.
These
rights
may be
limited
in some
circumstances
by
applicable
law. To
request
to
review,
update,
or
delete
your
personal
information,
please
fill
out and
submit
a data
subject
access
request.